Return & Refund Policy

Last Updated: August 28, 2026

At Supplement Cart USA, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.

30-Day Return Policy

You have 30 days from the date your order is delivered to request a return.

To be eligible for a return, the product must:

• Be unused and unopened
• Be in its original packaging and condition
• Include the original order information or proof of purchase

For health and safety reasons, opened, used, or tampered-with supplements cannot be returned or resold.

How to Request a Return

To start a return, please contact our customer support team at support@supplementcartusa.com within 30 days of delivery.

Please include:

• Your order number
• The reason for the return
• Photos of the product, if applicable

We will review your request and provide return instructions if your return is eligible.

Please do not send products back before receiving return instructions from our support team.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If your return is approved, the refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Original shipping charges are generally non-refundable.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please send us your order number and clear photos of the product and packaging. We will review the issue and, where appropriate, provide a replacement or refund at no additional cost to you.

Returns Due to Change of Mind

If you simply change your mind about your purchase, you may request a return within our 7-day return period, provided the product is unopened, unused, and in its original condition.

Return shipping costs for change-of-mind returns are the customer's responsibility.

Lost or Undelivered Orders

If your order shows as delivered but you cannot locate it, please contact us as soon as possible so we can help investigate the shipment.

For orders that are returned to us because of an incorrect or incomplete shipping address provided at checkout, additional shipping charges may apply if a reshipment is requested.

Final Sale Items

Certain products or promotional items may be designated as final sale and may not be eligible for return. Any applicable restrictions will be stated on the product page or at the time of purchase.

Important Product Information

Supplement Cart USA sells dietary supplements and wellness products. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should read product labels and directions carefully and consult a qualified healthcare professional when appropriate.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@supplementcartusa.com

Supplement Cart USA

We appreciate your business and are committed to providing a simple and positive shopping experience.